Please be aware that criminals may pose as someone from Heraeus, to carry out scams or frauds.
Scams will often originate by email and may take a few forms, including, but not limited to:
A key element of fraud is to deceive the victim and enter some form of communication with them. This involves using the examples from the bulleted lists to trick the victim into taking an action, such as clicking on a link. In general, you should carefully check any link in emails before accessing it. For example, you should become suspicious if the link contains the name Heraeus, but in similar-looking domains such as "hereeus.com", "heraus.com" or "herraeus.com" or "heraeusgroupe.com".
For reference, valid Heraeus domains are:
Known fraudulent communications where Heraeus’ name has been used contained the following red flag features:
A communication containing any of these features is highly unlikely to have originated from any Heraeus entity and should be treated with caution. If you receive an email or invoice with any of these indicators, do not correspond with the sender. Please report the incident to email@example.com immediately.
Please note that the above is not an exhaustive list, and we encourage you to take action with respect to any emails that seem suspicious, whether or not they contain any of the aforementioned features.
For secure communication we recommend always validating received email purporting to be from Heraeus by the following email security standards:
If you receive a communication purporting to be from Heraeus that you believe may be fraudulent, or you wish to clarify the authenticity of any invoices or emails that appear to have been sent to you by Heraeus, please contact us at firstname.lastname@example.org .